FAQs

What currency are the prices do I see in the site?

All prices are in USD.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at ebeautypersonalcare@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 4-7 business days.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to ebeautypersonalcare@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks

About Our CEO

Welcome to E Beauty Collection, where we provide a wide selection of designer-inspired fragrances at incredibly low prices. My name is Lisa. Therefore, you're in the proper area if you're boujee on a budget. 

I was born and raised in New York City and still call this city home today. I've always loved fragrances, even as a little girl. As early as elementary school. As a result, my fixation with perfume has gotten increasingly pricey. Let's face it, not everyone can spend hundreds of dollars on a single perfume. So, after months of research, testing, and error, I began creating my perfumes. I now smell posh and make significant financial savings. So if you're like me, let me show you how to cut costs while smelling great.

I want to take this opportunity to thank you for your support in purchasing fragrances from my online store.

I am truly blessed to have customers like you who support my small business. Thank you from the bottom of my heart. Your trust and loyalty to my brand have been invaluable and it has helped me to grow and thrive. Your patronage has been a huge factor in my success and I am forever grateful for it. Thank you for your continued support, it means the world to me."

I am blessed to have supporters like you who believe in my mission and vision.

Follow me on all my social media feeds and thank you for stopping by.